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The Ugly Talk: The Growth Blueprint @ Shopify NY panel focused on the challenges and strategies behind scaling a brand. Panelists shared insights on:
- pivotal moments in their growth, emphasizing the impact of retail partnerships, organic content, and word-of-mouth marketing
- the evolving role of paid media
- the power of community-driven initiatives like brand ambassador programs
- the importance of adaptability in an ever-changing market
Key takeaways included leveraging AI for efficiency, experimenting with experiential retail, and staying resilient through business challenges.
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Event Hosts

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PHOTOS
📸 Additional photos can be found HERE.

Anson Wu, Grey Journal / Ugly Talk

The Panelists

Sahand Dilmaghani, Terra Kaffe

Lauren Melzer, Bubble Skincare

Olivia Landau, The Clear Cut

Brandon Blum, New Edition / For Others

Attendees Outside

Attendees During Panel

Attendees Networking_1

Attendees Networking_2
FIVE KEY TAKEAWAYS
- Growth Requires Adaptability & Resilience – Every founder faced near-failures and pivots, from funding challenges to market shifts. Success came from staying in the fight, adapting strategies, and leveraging new opportunities.
- Retail Partnerships Can Be a Game-Changer – Landing major retail deals, like Bubble Skincare’s expansion into Target, helped brands scale by increasing visibility and accessibility. Retail validation can drive significant business growth.
- Community & Word-of-Mouth Drive Sustainable Growth – Brands like Bubble Skincare and The Clear Cut relied on ambassador programs, UGC, and organic referrals to build trust and awareness, reducing dependency on paid ads.
- Diversifying Marketing Strategies is Crucial – Paid media still plays a role, but brands emphasized organic content, PR, experiential marketing, and partnerships to create a well-rounded approach to customer acquisition.
- Experiential & In-Person Retail Strengthen Customer Connection – High-consideration purchases, like Terra Kaffe’s espresso machines, benefit from in-person demos and retail experiences, which help customers build confidence in the product.
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